Privacy Policy
About this privacy policy
We know how important it is for you to understand how we use your data. This privacy policy explains how and why we collect, store, process, and share your personal data. We will always be transparent with you about what we do with your personal data.
This policy also informs you of your rights regarding the personal data you have provided to us. If you have any questions about this privacy policy or your rights concerning it, please contact us:
Address: CCVENT, 2 Rue de Genève 01630 Saint-Genis-Pouilly
Telephone: (+33) 450 42 20 50
Email:
What personal data do we collect?
The personal data we collect directly from you may include your name, email address, mobile and/or landline phone number, and billing address.
If you browse our website, we may collect your IP address or other device identifier, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform, and other mobile device information.
When do we collect your personal data?
When you purchase products and services from us online or by phone;
when you access our website. Our website also uses cookies. To learn more about the use of cookies and how you can manage them, please see our cookie policy.
When you contact us or we contact you by phone or in a face-to-face meeting;
when you communicate with us on social media (by mentioning/tagging us or contacting us directly).
How do we use your personal data and what are our legal justifications?
To make our products and services available to you
We use your personal data to provide you with the information, products, and services you request or purchase from us, to communicate with you about the products and services you purchase, and to respond to your questions and comments.
We rely on our contractual agreements with you as the legal basis for collecting and processing your personal data when you make an inquiry or place an order for our products and services. Alternatively, in some cases, we rely on our legitimate business interests. We rely on our legitimate interests and will always ensure that these interests are balanced with your rights.
For administrative and internal purposes,
we may use your personal data for internal business purposes, such as improving our website, enhancing our services and products, and identifying usage trends. We may also use your data to monitor the use of our website and ensure that it is presented in the most effective and relevant way for you and your device.
For security and legal reasons
We use your personal data to:
ensure that the personal and financial information you have provided to us is accurate;
conduct fraud checks or prevent other illegal activities;
protect our rights or property (or those of others); and
fulfill our legal and compliance obligations.
In some cases, we will use your personal data because it is necessary for us to comply with a legal obligation (for example, if we receive a legitimate request from a law enforcement agency). In other cases (such as fraud detection), we will rely on our legitimate interests as a business to use your personal data in this way. When we rely on our legitimate interests, we will always ensure that these interests are balanced against your rights.
When we send you marketing content by email, we will rely on our legitimate interests as a company, always ensuring the protection of your rights.
For more information on how we use cookies, please see our cookie policy.
With whom do we share your personal data?
We will never sell or share any of your personal data with third parties.
Insurance
We may be required to disclose your personal data to our insurers when we deem it necessary within the framework of our contractual relationship with our insurance provider.
If you would like more information on this subject, please contact us.
Your rights
You have a number of rights regarding your personal information and its fate. You have the right to:
to process your data fairly, lawfully and transparently;
to be informed about how your personal data is used, for example this privacy policy;
to access the personal data we hold about you;
to ask us to correct any errors in your personal data;
to require us to delete personal data about you in certain situations where we have no valid reason to continue processing it;
to object at any time to the processing of your personal data for direct marketing purposes;
to object to automated decision-making which produces legal effects concerning you or similarly affects you;
to object in certain other situations to the continued processing of your personal data; and otherwise, to restrict or temporarily stop the processing of your personal data in certain circumstances.
If you wish to discuss your rights with us, please contact us.
Changing your preferences
If you no longer wish to be contacted by us about our products or services, or for other marketing purposes, you can change or unsubscribe by contacting us. Alternatively, you can simply follow the unsubscribe link provided in the emails you receive from us.
We want to ensure that all the information we hold about our customers is correct and up-to-date. If you find that the personal data we hold about you is inaccurate or needs updating (for example, you may have changed your name or address), please contact us so we can correct it.
Security and Retention of Your Personal Data
Security of Your Personal Data
We take the security of your personal data very seriously. We have implemented various strategies, controls, policies, and measures to protect your data and monitor it closely. We protect your data using encryption techniques and other safeguards such as firewalls and password protection. This means that your data is protected and accessible only to colleagues who need it to perform their duties. We also ensure that our buildings are subject to strict physical controls, which limits access to your personal data for security reasons.
Retention of your personal data.
In general, we will only retain your personal data for as long as necessary for the purposes described in this privacy policy. This means that retention periods vary depending on the type of data and the reason we initially collected it.
We have implemented procedures regarding our retention periods, which we continuously monitor, taking into account the reasons why we process your personal data and the legal basis for doing so.
Changes to this privacy policy
We may update this privacy policy from time to time. If we make significant changes, we will notify you, but please review this policy regularly to ensure you are aware of the most recent version.
This privacy policy was last updated on December 11, 2018.
