Privacy Policy
About this privacy policy
We know how important it is that you understand how we use your data. This privacy policy explains how and why we collect, store, process and share your personal data. We will always be transparent with you on what we do with your personal data.
This policy also tells you what your rights are on the personal data you have provided to us. If you have any questions about this Privacy Policy or your rights in this area, please contact us:
Address: Ccvent, 2 rue de Genève 01630 Saint-Genis-Pouilly
Phone: (+33) 450 42 20 50
E-mail:
What personal data do we collect?
Personal data that we collect directly from you may include your name, email address, mobile phone number and/or fixed, your billing address.
If you browse our website, we can collect your IP address or another device identifier, the type and version of the browser, time zone settings, browser plug-in versions and versions, operating system and platform, as well as other information on portable devices.
When do we collect your personal data?
When you buy products and services from us online or by phone
when you access our website. Our site also uses cookies. To find out more about the use of cookies and how you can manage them, please consult our cookie policy.
When you contact us or contact you by phone or in face to face.
When you communicate with us on social media (by mentioning / tagging or contacting us directly)
How do we use your personal data and what is our legal justifications?
To put our products and services at your disposal
We use your personal data to provide you with the information, products and services you are wondering or buy, and to contact you about the products and services you buy to us and to answer your questions and comments.
We are based on our contractual agreements with you as a legal basis on which we collect and process your personal data when you make an request and place an order for our products and our services. Alternatively, in some cases, we rely on our legitimate interests as a business. We rely on our legitimate interests and we will always ensure that these interests are balanced with your rights.
For administrative and internal purposes
we may use your personal data for internal commercial purposes, such as improving our site, improving our services and products and the identification of operating trends. We can also use your data to monitor the use of our website and ensure that it is presented in the most efficient and most relevant way for you and your device.
For security and legal reasons
We use your personal data for:
Make sure the personal and financial information you have provided to us is correct;
Perform fraud checks or prevent other illegal activities;
protect our rights or goods (or those of others); and
fulfill our legal and compliance obligations.
In some cases, we will use your personal data because it is necessary for us to comply with a legal obligation (for example, if we receive a legitimate request from an organization responsible for the application of the law). In other cases (such as fraud detection), we will rely on our legitimate interests as a business to use your personal data in this way. When we rely on our legitimate interests, we will always ensure that these interests are compared to your rights.
When we send you marketing content by email, we will rely on our legitimate interests as a business, always ensuring the protection of your rights.
For more information on how we use cookies, please consult our cookie policy.
Who do we share with your personal data?
We will never sell and will not share any of your personal data with third parties.
Insurance
We may have to disclose your personal data to our insurers when we believe that this is necessary in the context of our contractual relationship with our insurance provider.
If you want more information about it, please contact us.
Your rights
you have a number of rights on your personal information and their fate. You have the right to:
Processing your data in a fair, legal and transparent manner;
Be informed of how your personal data is used, an example being this privacy policy;
Access the personal data we hold on you;
Ask us to correct any errors in your personal data;
We force us to delete personal data concerning you in certain situations for which we have no valid reason to continue to treat them;
Oppose yourself to the processing of your personal data at any time for direct marketing purposes;
oppose an automated decision -making that produces legal effects concerning you or that concerns you in a similar way;
Oppose you in certain other situations to pursue processing of your personal data; And if not, restrict or temporarily stop processing your personal data in certain circumstances.
If you want to tell us about your rights, please contact us.
Change your preferences
if you no longer want to be contacted by us about our products or services, or for other marketing purposes, you can modify or unsubscribe by contacting us. Otherwise, you can simply follow the unsubscribe link provided in the emails you receive from us.
We want to make sure that all the information we have on our customers are correct and up to date. If you find that the personal data we have about you are inaccurate or require an update (for example, you may have changed name or address), please contact us so that we can correct them.
Safety and storage of your personal data
security of your personal data
We take the security of your personal data very seriously. We have implemented various strategies, controls, politicians and measures to protect your data and monitor it closely. We protect your data using encryption techniques and other protections such as spares and password protections. This means that your data is protected and accessible only to colleagues who need it to pay their tasks. We also ensure that our buildings are subject to strict physical checks, which limits access to your personal data for security reasons.
Conservation of your personal data
in general, we will only keep your personal data the time required for the purposes described in this Privacy Policy. This means that conservation durations vary depending on the type of data and the reason why we first have them.
We have implemented procedures concerning our conservation deadlines that we are constantly monitoring, taking into account the reasons why we process your personal data and the legal basis to do this.
Changes in this privacy policy
We can update this privacy policy from time to time. If we make important changes, we will let you know, but please consult this policy regularly to make sure you know the most recent version.
This privacy policy was updated for the last time on December 11, 2018.
